Building your own in-house ATS with Fahad Subzwari

Fahad Subzwari, Director of Shared Services for ibex. Pakistan and the winner of the People’s Choice Award at the Global BPO TA Awards, tackles how their is a disconnect with the current ATS market in terms of integrating and monitoring candidate communications; and how that has led ibex. to build their own in-house ATS to help them properly map the candidate journey - whether it starts from an inquiry and to when it converts into a hire